Frehewot Abiy is an accomplished survival migrant worker with eight years of diverse experience in the tourism and aviation industries and multiple years as a Migrant worker. My career has been marked by a commitment to excellence, customer satisfaction, and professional growth. As the Founder and Executive Director of the Finot Charitable Association, I have demonstrated leadership in implementing organizational strategies, managing financial affairs, and fostering a positive and inclusive work environment.
My background includes significant roles at Emirates Group-Dnata, where I excelled in managing travel inquiries, building client relationships, and ensuring adherence to industry regulations. My experience extends to roles in customer service, where I effectively handled a high volume of calls, resolved issues, and improved customer satisfaction. I have a proven track record of increasing sales, negotiating favorable rates, and delivering high-quality service.
And now as a founder and executive director at Finot Charitable Association, I have been deeply involved in transformative efforts to combat domestic servitude, exploitation, and modern slavery. In my role, I have played a pivotal part in shaping our strategic direction and advocacy initiatives, working to bring critical issues such as decent working conditions for domestic workers to the forefront of public and policy discussions. My efforts have focused on influencing policies that protect vulnerable populations through strategic advocacy and public communication campaigns. These initiatives aim to highlight the plight of domestic workers and migrant returnees, pushing for legislative and societal changes that enhance their conditions and rights. Additionally, I have led programs that provide support and recovery assistance to migrant returnees, empowering them to rebuild their lives, improve their socioeconomic status, and advocate for their rights.
With a Bachelor’s Degree in Business Administration and Information Systems and a University Diploma in Aviation Security Management, I am well-equipped with the skills needed for strategic thinking, budgeting, and leadership. My certifications further bolster my expertise in areas such as information security, presentation skills, and customer service.and currently taking a public Narrative course at Harvard to develop my storytelling skills.
I am driven by a passion for delivering exceptional service, solving complex problems, and leading teams to achieve their best. My goal is to leverage my experience and skills to continue making meaningful contributions in my country and beyond.